Comments on: SONIC Finally Responds!!!

By: Leigh

Leigh — Wed, 24 Jun 2009 12:25:17 +0000

I know what you mean! A couple months ago I decided to stop at KFC on the way home from work. Granted, it was late so it didn’t bother me too much when they said that the wedges would take about 10 minutes.

So I pulled into a parking space and waited. 10 minutes came….15 minutes…20 minutes. I was able to see inside the store and take a guess at what I saw? Employees on their cell phones, texting, laughing with one another…clearly not doing their jobs.

When they finally DID bring my food out they were rude about it and so was the manager. I called corporate the next day and like you, was sent a generic coupon for $10.

It’s a shame, really, how fast food employees don’t have any work ethic.

By: John Davis

John Davis — Tue, 23 Jun 2009 20:59:37 +0000

At Chick-fil-a we do have higher standards than other fast food places. I’m constantly getting on my mother for calling us fast food. I like to think that we’re better than just getting the food to you fast. I say that we are a quick service restaurant. We get you your food fast and you get good service at the same time.

By: DavidJones

DavidJones — Tue, 23 Jun 2009 01:41:01 +0000

Good point Deborah. I actually wouldn’t classify “Chik-Fil-A” with other fast food joints. They seem to have much higher standards on just about everything, from customer service, nutrition, and even closing on Sundays.

By: deborah creech

deborah creech — Tue, 23 Jun 2009 01:16:48 +0000

I agree with all of it except where you mention fast food employers hiring just anybody. I think Chickfila is an exception to that. In the past two years I’ve been there I’ve seen how our boss is VERY selective on who gets chosen. My friends at other Chickfila branches said it’s the same way.
Just laying that out there.
Good article!

By: Aaron

Aaron — Mon, 22 Jun 2009 20:27:27 +0000

I figured this would be the response you would get. I had a friend who had a similar experience and got the same card in the mail. I don’t believe they local Sonic ever contacted her, though.
If you want to eat at a really good Sonic come to Walnut Ridge, AR. They are consistently a simi-finalist at the Sonic Games (a national competition of the best of the best in Sonic).