Comments on: My [HORRIBLE] Experience at Sonic

By: Larry

Larry — Mon, 20 Jul 2009 21:23:54 +0000

My wife ordered an oreo junior sundae from the Sonic in our hometown. When we got home, she opened it up, and ate the cherry. She felt something in her mouth and pulled out, and indenitified it as the remains of a house fly. I notified the restaurant that night, and the refunded my order, and notified the customer service line the next day. The owner of the local store contacted me the next day and sent me a $15 gift card in the mail, that I will use at one of the many locations in our area, but NOT at the one in our hometown. I said all of that to say that I feel your pain.

By: deborah

deborah — Thu, 11 Jun 2009 21:41:39 +0000

I’ve worked at Chickfila 2 years and have learned that customer service definitely is *everything*. We are not perfect, things can go wrong, but as employees we have to give 110% to ensure the customer has a good experience.

Great article!

By: Jeff

Jeff — Wed, 10 Jun 2009 16:54:49 +0000

I’m very impressed by your response to the situation. I can’t even begin to describe some of the ways I’ve seen “Christians” react to being mistreated.
Did you deserve a new banana split? absolutely. Should they have made it right the first time? you bet. Did you pay for something you did not receive? definitely. Was there immediate restitution? of course not. Are any of these more important than acting Christ-like? Not a chance.
Thanks for being a light even through a seemingly insignificant yet trying circumstance. I hope you get some free ice cream coupons.

By: Eric

Eric — Tue, 09 Jun 2009 20:32:06 +0000

So sorry man… THIS IS HILARIOUS! I hope they respond.

By: Justin

Justin — Tue, 09 Jun 2009 20:30:02 +0000

did you notice this is one of your longest most in depth and possibly meaningful blogs yet? maybe they’ll send you a new pair of pants.